Delilah is a mother of three who works the phones in dispatch at a metropolitan police department.  She enjoys her job but her new boss is ruffling some feathers.  Complaining that he gets too many emails, he wants their team to start communicating through text messages.  But he forgets that mobile service plans are fairly expensive for many of his employees.  What happens in the “Flicked Her a Nickel” story sets the stage for how employees, managers, organizations, friends, and family negotiate for control over mobile communication.  This chapter introduces my focus on how communication happens around mobile devices, and I show how this research contributes to three fields: mobile communication, organizational communication, and management information systems.  I introduce key terms, preview the chapters, and tease the reader with a few of the unexpected findings.